A recall of 39,605 2025-2026 Hyundai Tucson, 53,886 Tucson Hybrid and 2,819 Tucson PlugIn Hybrid Electric models for an instrument panel that might stop displaying key information including the speedometer, increasing the risk of a crash.
Hyundai Motor America (Hyundai) is recalling certain 2025-2026 Tucson, Tucson Hybrid, Tucson Plug-In Hybrid Electric (PHEV) vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, “Controls and Displays.”
Affected VINs should be searchable now at the NHTSA website.
Here is the relevant information from the NHTSA Recall notice:
NHTSA ID Number: 26V400000
Manufacturer: Hyundai Motor America
Components: ELECTRICAL SYSTEM
Potential Number of Units Affected: 96310
Descriptive Information:
Based on manufacturing records, the subject vehicles include certain model year 2025-2026 Hyundai Tucson vehicles assembled on the specified production dates by Hyundai Motor Company (“HMC”), Hyundai Motor Manufacturing Alabama (“HMMA”), and Kia Motor Mexico (“KMX”) for sale in the U.S.
Description of the defect or noncompliance:
The instrument panel (“IP”) display in the subject vehicles may intermittently reboot during vehicle operation, potentially resulting in a temporary blank display screen due to a software logic issue involving the IP cluster assembly and the Head-Up Display (“HUD”). In this condition, the subject vehicles do not meet certain requirements set forth in Federal Motor Vehicle Safety Standard (“FMVSS”) No. 101, “Controls and Displays.”
Description of the safety risk, including crash, fire, death, injury:
An inoperative IP cluster image could mask essential gauges, such as the speedometer, fuel gauge, and certain on-screen notifications, increasing the risk of a crash.
Description of the cause:
Communication error between the IP cluster assembly and HUD rooted within the IP cluster software.
Identification of any warning that can occur:
N/A
Chronology
July 2025 through September 2025 – NASO initiated an investigation following a customer report of an intermittent instrument cluster inoperative condition in a Tucson HEV, where the cluster display temporarily went blank during vehicle operation. Field data and returned parts were collected and reviewed, and multiple field claim components were provided to the supplier for bench evaluation and analysis. The supplier was unable to duplicate the alleged field condition.
October 2025 through May 2026 – Through joint investigation activities with the supplier and HMC, the condition was evaluated via bench testing and vehicle-level validation. Parts testing and system-level analysis identified intermittent connection issues associated with the HUD external harness, which could result in a loss of communication between the HUD and the cluster assembly. Under these conditions, both the HUD and instrument cluster could reset, leading to a temporary loss of required telltales and gauges. Validation activities included multi-vehicle testing under varying environmental scenarios to replicate the field condition. Testing confirmed that existing software behavior caused simultaneous reset of both systems during a HUD fault. Once the software reset was identified, additional discussion was held with HMC regarding potential scope.
June 16, 2026 – Based on the investigation findings and test results, NASO convened its North America Safety Decision Authority (“NASDA”) and determined that the intermittent cluster reset condition may result in temporary loss of the cluster display and indicators, resulting in a noncompliance with FMVSS/CMVSS 101 requirements.
There are no confirmed crashes, fires, or injuries/fatalities attributable to this condition in the U.S.
Description of remedy program:
All owners of the subject vehicles will be notified via first class mail with instructions to bring their vehicles to a Hyundai dealer, where technicians will update the IP cluster software. Additionally, Hyundai will provide “over-the-air” (“OTA”) software updates, when available, for all eligible vehicles where owners have opted in to receive such updates via Hyundai Bluelink. This remedy will be offered at no cost to owners for all affected vehicles, regardless of whether the affected vehicles are still covered under Hyundai’s New Vehicle Limited Warranty. Additionally, Hyundai will provide owners of affected vehicles reimbursement for out-of-pocket expenses incurred to obtain a remedy for the recall condition in accordance with the reimbursement plan submitted to NHTSA on March 2, 2026.
How remedy component differs from recalled component:
The remedy software isolates the reset behavior to the HUD only, preventing a full cluster reset.
Identify how/when recall condition was corrected in production:
The revised software was adopted as a production running change on April 28, 2026.
Description of recall schedule:
Dealers will be notified electronically by the specified dates. Owners will be notified via certified mail by the specified dates. BlueLInk subscribers may also be notified electronically of an available OTA software update in addition to receiving a mailed letter.
Planned Dealer Notification Date: Aug 22, 2026 – Aug 22, 2026
Planned Remedy Owner Notification Date: Aug 22, 2026 – Aug 22, 2026
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